SAMIOS – FORZA GLOBAL RFC POLICY AS AT THE 1st September 2019

Gary Ashwood to be contacted before RFC is processed to verify quantity and quality.

All items must have been invoiced to the branch from Forza Global within a 3-month period before the RFC request. A Forza Global invoice number must be provided for each item being returned.

All goods must be in a saleable condition.

All goods must be in presentable condition. (packaging)

If RFC approved all freight costs will be incurred by Samios for the return of product.

Normal RFC process to be correctly applied by Samios, an RFC number is to be obtained from Forza Global before return of product.

15% restocking fee will apply.

  • The only exception to this policy is if a new branch has opened, whereby that branch will have a 12 month period from the date of first order placed without incurring a 15% restocking fee.

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